In today’s digital age, the significance of maintaining online security cannot be overstated. A Virtual Private Network (VPN) plays an important role in safeguarding your internet privacy by encrypting your connection and hiding your online activities from prying eyes. This makes it harder for hackers, advertisers, and even government agencies to track or steal your personal information.

NordVPN Not Working

One of the most trusted names in the VPN industry is NordVPN. Renowned for its strong security features, extensive server network, and user-friendly interface, NordVPN has become a go-to choice for millions of users worldwide seeking to protect their online activities. However, like any technology, it’s not immune to issues. Users may sometimes find that NordVPN is not working as expected, which can be frustrating and may compromise your online security.

This blog aims to address these common issues, providing you with a detailed guide on how to troubleshoot and resolve situations when NordVPN does not work. Whether you’re experiencing connection problems, server issues, or software glitches, our comprehensive walkthrough will help you get your VPN back up and running smoothly. Stay tuned as we delve into the most common causes and fixes for when NordVPN not working becomes a hurdle in your secure internet experience.

Reasons of NordVPN Not Working Issue

When it comes to use a reliable VPN service like NordVPN, encountering connectivity issues can be particularly troublesome. Understanding why NordVPN does not work at times is crucial for quickly resolving these issues and ensuring a smooth, secure online experience. Below, we explore some of the typical reasons why users might find NordVPN not working, including specific challenges faced by iPhone and Mac users.

  • Network Connection Problems:

    One of the most common causes why NordVPN does not work is a weak or unstable internet connection. If your internet connection is down or too slow, NordVPN may struggle to establish a stable connection. This issue can often be mistaken as a problem with the VPN itself when it is, in fact, an underlying network issue.

Reasons of NordVPN Not Working Issue

  • NordVPN Server Overloads:

    Another typical cause of NordVPN not working involves server overload. During peak times, certain VPN servers can become overcrowded with users, which may lead to slower speeds or difficulty connecting. This is often the case with servers that are popular due to their location or specific privacy features.

  • Device-Specific Issues

    • iPhone:

      Sometimes, NordVPN not working on iPhone can be attributed to iOS-specific settings or updates that interfere with the VPN’s functionality. This might include network settings that need to be reset or conflicts with other apps.

    • Mac:

      Similarly, NordVPN not working on Mac can occur due to MacOS permissions or security features that block certain VPN protocols. Ensuring that NordVPN is allowed in your firewall and security settings is essential for Mac users.

  • Incorrect Configuration Settings:

    Improper configuration of NordVPN settings can also lead to connectivity issues. This includes incorrect server selection, faulty protocol setup, or misconfigured network settings within the app itself. Ensuring that all settings are correctly configured according to NordVPN’s guidelines is crucial.

Whether you are facing challenges on your iPhone, Mac, or any other device, recognizing the root cause is the first step in resolving NordVPN not working scenarios and returning to a secure, private browsing experience.

Steps to Troubleshoot NordVPN Not Working Issue

Experiencing connectivity issues with NordVPN can be a frustrating hurdle. However, by following this detailed step-by-step troubleshooting guide, you can diagnose and often resolve the most common NordVPN connection problems. Here’s how to systematically address issues when NordVPN does not work.

  • Checking Internet Connection:

    One of the primary steps to take when you find NordVPN not working is to check your internet connection. A stable and fast internet connection is crucial for effective VPN performance.

    • Disconnect NordVPN and attempt to access the internet directly. If websites still do not load, the issue likely lies with your internet connection.
    • Restart your router or modem. This can clear up any lingering connectivity issues and is often a quick fix.
    • Test your internet speed to make sure it fulfills the minimum requirements for NordVPN. Low speeds may prevent a stable connection. If the issue still persists, you can read our comprehensive blog on NordVPN Not Connecting and get your issue resolved.

Steps to Troubleshoot NordVPN Not Working Issue

  • Selecting Different Servers for NordVPN:

    If the internet is working but NordVPN does not work, switching servers is a good next step. Overloaded or distant servers can impact performance.

    • Open the NordVPN application and disconnect from the current server.
    • Select a server in a different location, preferably one closer to you or recommended by NordVPN for stability.
    • Connect to the new server and check if the issue persists.
  • Verifying NordVPN Account Details:

    Incorrect account details can prevent NordVPN from authenticating and connecting properly.

    • Ensure your NordVPN account is active and in good standing by logging into the NordVPN website.
    • Validate that you are using the correct username and password. Reset your credentials if necessary.
    • Ensure there are no service-wide issues affecting all users, which NordVPN usually communicates via their website or social media channels. If the problem continues, read our in-depth blog on NordVPN Sign in Issue and get back to your account in no time.
  • Updating the NordVPN Application:

    Outdated applications can lead to issues, especially NordVPN not working on iPhone or on Mac. Regular updates are crucial for compatibility and security.

    • Look for updates in the App Store on iPhone or the Mac App Store. Install any available updates for NordVPN.
    • Restart your device after updating to make sure all new settings take effect.
    • If issue continues, consider uninstalling and reinstalling the NordVPN app, which can resolve deeper issues with the installation.

By following these steps, you can address and fix the common issues that may lead to NordVPN not working.

Advanced Troubleshooting Tips for NordVPN Not Working

Even after following basic troubleshooting steps, you might still find NordVPN not working optimally on your devices. For persistent or complex issues, advanced troubleshooting techniques are needed. This section delves into further steps to resolve intricate problems with NordVPN, especially when standard solutions fall short.

Advanced Troubleshooting Tips for NordVPN Not Working

  • Adjusting NordVPN Protocol Settings:

    Sometimes the default VPN protocol might not be the best option for your network. Changing the VPN protocol can solve connectivity issues, especially when NordVPN does not work due to network restrictions or incompatibilities.

    • Open the NordVPN app and go to the settings menu.
    • Locate the ‘Protocol’ section and switch to a different protocol. NordVPN offers several options, including OpenVPN and NordLynx.
    • Reconnect to NordVPN and check if the connectivity issue is resolved.
  • Configuring Split Tunneling:

    NordVPN split tunneling not working can often affect app functionality. Configuring split tunneling settings allows you to select which apps go through the VPN.

    • Access the NordVPN settings and find the Split Tunneling options.
    • Add or remove apps from the split tunneling list according to your needs.
    • Test the settings by accessing content or services with and without the VPN to see if the changes have taken effect.
  • Flush DNS and Reset Network Settings:

    Residual cache or outdated DNS might cause NordVPN not working on iPhone or Mac. Flushing your DNS and resetting network settings can help clear any conflicts.

    • For iPhone:

      • Go to Settings > General > Reset and tap on Reset Network Settings.
      • Reconnect to your network and reconfigure NordVPN.
    • For Mac:

      • Open Terminal and type sudo killall -HUP mDNSResponder to flush DNS.
      • Go to System Preferences > Network, remove your Wi-Fi service, and add it again.
  • Check Firewall and Antivirus Settings:

    Sometimes, firewall or antivirus software may prevent NordVPN from working. Ensuring that these are configured to allow NordVPN is crucial.

    • Check your firewall settings and make sure NordVPN is allowed through.
    • Adjust your antivirus settings to exclude NordVPN from its restrictions.
    • Reconnect and test if the VPN now works without interference.

These advanced techniques are designed to tackle more stubborn problems that prevent NordVPN from working. By methodically applying these steps, you can overcome most issues and ensure a secure, uninterrupted VPN service.

Preventive Measures to Avoid NordVPN Not Working Issue

Ensuring a smooth and uninterrupted VPN experience doesn’t just involve addressing issues as they arise; it also involves taking proactive steps to prevent common problems. This section provides tips and best practices designed to help you avoid situations where NordVPN does not work, including specific advice for device-specific issues and feature-related troubles such as NordVPN split tunneling not working.

Preventive Measures to Avoid NordVPN Not Working Issue

Regularly Update the NordVPN Application

Keeping your NordVPN app up to date is crucial in preventing connectivity issues. Updates often include patches for bugs that may cause NordVPN not working scenarios.

  • Check the Mac App Store or the App Store for iOS devices for updates.
  • Enable automatic updates to ensure you always have the latest version.

Maintain an Optimal Server Load Balance

Overloading a single server can lead to slow speeds and connectivity issues. Selecting the right server based on current load and geographic location can prevent NordVPN not working efficiently.

  • Use the NordVPN server recommendation feature to find the best server based on your location and server loads.
  • Avoid connecting to overly crowded servers, particularly during peak hours.

Configure Network Settings Properly for NordVPN

Incorrect network settings on the device can interfere with your VPN’s functionality. This is especially important for users experiencing NordVPN not working on iPhone or Mac.

  • Ensure that your network allows VPN connections. Some networks (like those in offices or schools) might restrict VPN access.
  • Regularly reset your network settings to clear any potential configuration issues.

Manage Split Tunneling Settings

If you use the split tunneling feature, improper configuration can lead to NordVPN split tunneling not working. Correctly setting up split tunneling ensures that only the chosen apps or websites use the VPN connection.

  • Regularly review and adjust which apps and websites are routed through the VPN and which are not.
  • Test different configurations to find the most effective setup for your needs.

Monitor and Secure Your NordVPN Account

An insecure account can lead to unauthorized access, which might cause unexpected NordVPN not working issues.

  • Use strong, unique passwords for your NordVPN account and update them regularly.
  • Enable two-factor authentication (2FA) for an added layer of security.

By following these measures, you can significantly decrease the likelihood of encountering common issues like NordVPN not working on Mac, iPhone, or any other platform. Regular maintenance and vigilant monitoring of your VPN and network settings not only enhance your security but also ensure a more reliable and efficient VPN experience.


Q. Why is my NordVPN not working on iPhone?

  • A. If you face the issue of NordVPN not working on iPhone, it may be due to iOS-specific settings or an outdated app. Try updating NordVPN via the App Store, checking your network settings, and ensuring that there are no restrictions set that might block VPN connections.

Q. What should I do if NordVPN doesn’t work on my Mac?

  • A. When NordVPN not working on Mac, start by checking your network connection and updating the NordVPN application via the Mac App Store. Additionally, verify your firewall and security settings to ensure they aren’t blocking the VPN.

Q. How can I fix the issue when NordVPN does not work due to a server overload?

  • A. If you suspect a server overload is why NordVPN does not work, try connecting to a different server. NordVPN offers a variety of servers worldwide, so choosing one with lower traffic might resolve your connectivity issues.

Q. Why is NordVPN running slow on my device?

  • A. NordVPN’s slowness can often be attributed to server distance, high server load, or your current internet speed. Try connecting to a closer server, or check your internet speed to ensure it’s adequate for VPN use. If the issue sustains, you can read our detailed blog on NordVPN is Slow and speed up your VPN.

Q. What steps should I take if my NordVPN is not working despite a stable internet connection?

  • A. If your internet connection is stable but NordVPN is not working, check for any application updates, switch to a different server, or alter your VPN protocol settings within the NordVPN app settings.

Q. Why does NordVPN split tunneling not working on my device?

  • A. If NordVPN split tunneling not working, it could be due to incorrect configuration settings. Ensure that split tunneling is properly set up in the NordVPN settings, and that the specific apps or websites you want routed through the VPN are correctly chosen.

Q. What can cause NordVPN to suddenly stop working on all my devices?

  • A. If NordVPN is not working across all devices, it could be an issue with your NordVPN account or a temporary service outage. Validate that your account is active and in good standing, and check NordVPN’s official social media channels for any announcements regarding service interruptions.

Q. How do I troubleshoot NordVPN when it does not work on specific websites?

  • A. If NordVPN does not work on specific websites, this could be due to geo-restrictions imposed by those sites that detect and block VPN traffic. Try using different servers, especially those that are optimized for streaming, if available.

Q. Can outdated NordVPN apps lead to connectivity issues?

  • A. Yes, having an outdated version of NordVPN can often lead to issues where NordVPN doesn’t work properly. Ensure your app is updated to the most recent version by checking the App Store or Google Play Store for updates.

Q. What should I do if NordVPN is not working despite all standard fixes?

  • A. If you’ve tried all the standard fixes and NordVPN is not working, contact NordVPN’s customer support. Provide them with detailed information about what you’ve tried and any error messages you’ve encountered for more personalized assistance.


Throughout this blog, we’ve explored a variety of solutions aimed at resolving common issues where NordVPN does not work as expected. From basic troubleshooting steps like checking your internet connection and updating the NordVPN app, to more advanced techniques like adjusting your VPN protocol settings and managing split tunneling, these strategies are designed to help you navigate through the most typical NordVPN not working scenarios.

For users on specific platforms, we’ve discussed tailored solutions to address NordVPN not working on iPhone and on Mac. These steps ensure that regardless of your device, you can achieve a stable and secure VPN connection.

As you apply these solutions, it’s important to stay patient and methodical. Troubleshooting can sometimes be a procedure of trial and error, especially with complex issues like those sometimes seen with NordVPN not working. By approaching each step systematically and keeping detailed notes on what works and what doesn’t, you can more effectively identify the main reasons of your VPN troubles.

Finally, if you’ve gone through all the recommended steps and still find NordVPN not working for your specific needs, don’t hesitate to reach out to NordVPN’s customer support. They are well-equipped to handle unique or persistent issues and can provide you with the assistance needed to ensure your VPN is functioning optimally.

To know more about NordVPN Not Working and other related issues and solutions, visit our NordVPN Support Page.

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